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LiveKit Cloud

LiveKit Cloud hosts AI voice, video, and physical-agent applications with realtime media, telephony, inference, deployment, and observability.

LiveKit Cloud

In inglese

LiveKit Cloud is a managed platform for building, deploying, and operating AI agents and realtime audio, video, and data applications. It includes agent hosting, Agent Builder, built-in inference, phone numbers, global media transport, analytics, logs, and session observability.

Developers, product teams, and enterprises use it for voice agents, video applications, telephony workflows, livestreaming, and physical-agent systems. The service is usage-based beyond plan allowances, and model inference, telephony, data transfer, and media services may incur additional charges.

Features

  • Deploy and host AI agents with managed scaling, builds, and rollback
  • Stream realtime audio, video, and data through a global edge network
  • Build agents in the browser with Agent Builder
  • Run supported AI models through built-in LiveKit Inference
  • Provision phone numbers and connect PSTN calls to LiveKit rooms
  • Monitor transcripts, traces, recordings, logs, usage, and quality metrics
  • Use APIs, SDKs, webhooks, CLI tools, and end-to-end encryption

Use cases

  • Build voice agents for customer support and appointment scheduling
  • Deploy video-conferencing and realtime collaboration applications
  • Connect AI agents to phone calls, Twilio, and WhatsApp Business Calling
  • Stream and record live audio or video sessions
  • Run globally distributed physical-agent and teleoperation applications

Pros

    Cons

      Capabilities

      • Command line — “Manage and interact with your application from the command line” source
      • Choice of models — “Yes. LiveKit Inference supports over 50 AI models out-of-the-box, no API keys or additional configuration required.” source
      • Self-hosted — “The LiveKit Agents framework and LiveKit media server are both completely open source and available to run locally or host on your own infrastructure.” source
      • No code retained — “Prompts, audio, and model outputs aren't logged or stored in LiveKit or underlying model providers” source
      • API — “Metrics export APIs” source
      • Official SDKs — “Build voice agents with open source SDKs and complete developer control.” source
      • Runs models for you — “Call popular models with LiveKit's inference service” source
      • Traces and evaluates — “Agent observability events” source

      Security

      • SOC 2 Type II — “SOC 2 Type II” source
      • SOC 2 — “SOC 2 Type II” source
      • Not: ISO 27001 — “PCI DSS and ISO 27001 are in progress.” source
      • GDPR — “DPA available” source
      • HIPAA — “BAAs available for Scale and Enterprise customers handling protected health information.” source

      Pricing

      Starting price
      $50/mo
      Prices checked
      2026-09-25

      Build

      Free

      • Agent deployment
      • Agent observability
      • Inference credits
      • Global edge network
      • Telephony (1 free number)
      • Session metrics and analytics

      Ship

      • STARTING AT $50/mo
      • Team collaboration
      • Custom voices
      • Instant rollback to a previous agent deployment
      • Email support

      Scale

      • STARTING AT $500/mo
      • Role-based access
      • Metrics export APIs
      • Region pinning
      • Private links
      • Security reports / HIPAA
      • Inference discounts

      Enterprise

      Price on request

      • Volume pricing, including inference
      • Shared Slack channel
      • SSO
      • Support SLA
      Official website