tools
Julian
Julian is 11x’s inbound AI sales agent for answering, qualifying, routing, and following up with leads across voice and messaging.

In inglese
Julian responds to inbound leads through phone, website chat, SMS, and WhatsApp. It answers questions, scores leads against defined criteria, schedules meetings, routes prospects to sales reps, and writes conversation details to a CRM.
It is used by sales, marketing, and revenue operations teams handling inbound demand. Pricing is quoted separately for voice and chat, with Pro and Enterprise plans requiring custom quotes. SIP calling may require a separate telephony provider.
Features
- Responds to inbound leads within 60 seconds
- Conducts two-way AI voice conversations and callbacks
- Qualifies website visitors through chat
- Scores leads against custom ICP criteria
- Follows up with dormant leads and no-shows
- Routes leads by territory, segment, ownership, or availability
- Books meetings on assigned representatives’ calendars
- Syncs transcripts, scores, and outcomes with CRMs
Use cases
- Respond to demo and contact requests within seconds
- Qualify high-volume inbound leads during the first conversation
- Schedule meetings without back-and-forth with sales representatives
- Re-engage dormant leads and meeting no-shows
- Route qualified leads with conversation context to the right rep
- Handle customer onboarding and activation conversations
Pros
Cons
Capabilities
- Automations — “Leads who don't answer get consistent, timed follow-ups across phone, SMS, email, and WhatsApp.” source
- AI agents — “An AI sales agent handles sales conversations autonomously using conversational AI, artificial intelligence, and natural language processing.” source
- Connects your apps — “CRM Integration” source
- API — “API Access Included” source
- Admin controls — “Team Management” source
Security
- SOC 2 Type II — “Our SOC2 Type II certification validates our adherence to critical criteria including System Security, Availability, Processing Integrity, Confidentiality, and Privacy.” source
- SOC 2 — “Our SOC2 Type II certification validates our adherence to critical criteria including System Security, Availability, Processing Integrity, Confidentiality, and Privacy.” source
- GDPR — “Our operations fully align with GDPR data retention protocols, and we maintain data processing agreements (DPA) for all EU-based customers.” source
Pricing
- Starting price
- $2417/mo
- Prices checked
- 2026-09-25
Growth
- Starting at $5,333 / mo
- Starting at $2,417 / mo
- 2,000 calls / mo (Voice)
- SMS + WhatsApp Included
- 3,000 chats / mo (Chat)
- 2 Languages
- Knowledge Base included
- CRM Integration
Pro
Price on request
- 4,000 calls / mo (Voice)
- Two Use Cases
- Simulated testing + evals
- Voice + Accent Cloning
- 7,000 chats / mo (Chat)
- Real-time info lookup via API
Enterprise
Price on request
- 50,000+ calls / mo (Voice)
- Custom Use Cases
- Advanced Routing + Alice Integration
- Custom Integrations
- 100,000+ chats / mo (Chat)
- SSO