tools
Gong Revenue Intelligence Platform
Revenue AI platform that captures customer interactions, analyzes revenue data, and supports forecasting, coaching, engagement, and account management.
In inglese
Gong Revenue AI OS connects customer conversations, CRM records, emails, meetings, and other revenue signals. It provides Revenue Graph data, AI agents, analytics, forecasting, coaching, engagement workflows, and account context for revenue teams.
It is used by sales, RevOps, customer success, enablement, and revenue leaders. Gong does not publish standard prices; licenses are priced per user, with an additional platform fee and a customized proposal.
Features
- Captures calls, emails, meetings, CRM data, contacts, and external revenue signals
- Maps interactions to the correct people, accounts, and deals
- Supports AI agents with contextual revenue data
- Provides pipeline management and forecasting workflows
- Analyzes customer interactions and surfaces revenue insights
- Offers coaching, onboarding, and role-play capabilities
- Integrates with 300+ revenue-stack solutions
- Provides open APIs, webhooks, and MCP connectivity
Use cases
- Capture customer interactions without manual logging
- Monitor pipeline health and forecast revenue
- Coach sellers using customer conversation data
- Identify deal risks and next steps
- Coordinate account management across customer-facing teams
- Automate workflows with APIs, webhooks, and AI agents
Pros
Cons
Latest updates
- 3 ways to use Gong Assistant to improve customer relationships
Gong Assistant is embedded in the Account Console so account teams can get answers and take action without leaving their workflow.
Capabilities
- Writes and edits — “Save AI instructions as reusable prompts that generate a complete email, including the subject and body, using Gong data.” source
- Automations — “Build custom workflows, trigger downstream automations, or push Gong data into internal dashboards using our robust library of open APIs and webhooks.” source
- AI agents — “Gong Revenue Harness: the execution layer that governs how AI agents plan, act, and deliver results” source
- Connects your apps — “The Gong Revenue Graph integrates with 300+ solutions across your revenue stack, including CRMs, dialers, email, calendars, messaging solutions, and more.” source
- Mobile app — “Improved navigation on the mobile app” source
- API — “Customize with APIs Build custom workflows, trigger downstream automations, or push Gong data into internal dashboards using our robust library of open APIs and webhooks.” source
- Admin controls — “Use the new Manage Automations permission to control who can configure and edit automations across Gong.” source
Security
- SOC 2 Type II — “SOC 2 (Type 2)” source
- SOC 2 — “SOC 2 (Type 2)” source
- ISO 27001 — “ISO/IEC 27001:2022 Information Security Management System (ISMS)” source
- ISO 42001 — “ISO/IEC 42001:2023 Artificial Intelligence Management System” source
- Not trained on your data — “trust that your data is never used to train generative models.” source
Pricing
- Prices checked
- 2026-09-25