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Gong Engage

Gong Engage uses customer conversations to personalize sales outreach, prioritize actions, and manage email, calling, and workflow tasks.

Gong Engage

In inglese

Gong Engage is a sales engagement application within the Gong Revenue AI OS. It uses conversation context to help sales teams draft personalized emails, organize outreach, prioritize follow-ups, and manage prospecting workflows.

Sales teams can use AI Composer, Flows, AI Tasker, the Dialer, Gong Anywhere, and analytics. Gong lists custom pricing based on per-user licenses and a platform fee; integrations are included at no extra cost.

Features

  • AI Composer drafts emails using context from customer conversations.
  • Flows automate multistep outreach and follow-up sequences.
  • AI Tasker helps prioritize and manage sales activities.
  • Dialer supports calling prospects from the engagement workflow.
  • Gong Anywhere brings engagement features into other work tools.
  • Analytics tracks sales engagement activity and outcomes.
  • Salesforce integration supports outreach from CRM records.

Use cases

  • Draft personalized follow-up emails from customer conversation history.
  • Build multistep outreach flows for prospects and leads.
  • Prioritize daily sales tasks and next-best actions.
  • Call prospects and manage follow-up work in one workflow.
  • Review engagement activity across accounts and opportunities.

Pros

    Cons

      Latest updates

      Capabilities

      • Writes and edits — “Use one of our Gong Agents, AI Composer, to draft high-quality sales emails based on real conversations.” source
      • Automations — “Automate high-quality follow-ups at scale, tap into proven templates, and watch reply rates soar.” source
      • AI agents — “Unlock new growth with AI agents and revenue-generating workflows” source
      • Connects your apps — “Engage allows us to do outreach from inside of Salesforce so we don't have to juggle tools.” source
      • API — “Build custom workflows, trigger downstream automations, or push Gong data into internal dashboards using our robust library of open APIs and webhooks.” source

      Security

      • SOC 2 Type II — “SOC 2 (Type 2)” source
      • SOC 2 — “SOC 2 (Type 2)” source
      • ISO 27001 — “ISO/IEC 27001:2022” source
      • ISO 42001 — “ISO/IEC 42001:2023” source
      • Not trained on your data — “trust that your data is never used to train generative models.” source

      Pricing

      Prices checked
      2026-09-25
      Official website