tools

Coveo for Commerce

AI-powered product search, listings, recommendations, and merchandising for B2C and B2B ecommerce sites.

In inglese

Coveo for Commerce helps ecommerce teams index product catalogs and deliver personalized search, product listing pages, and recommendations. It uses shopper behavior, catalog data, and machine learning to rank and suggest products.

Developers integrate it through the Commerce API, Headless, or Atomic libraries, while merchandisers manage rules and campaigns in Coveo Merchandising Hub. Pricing is not publicly listed; Conversational Product Discovery is an additional paid add-on.

Features

Personalized product search with predictive query and product suggestions
Product listing pages with dynamic facets and machine-learning ranking
Recommendations based on in-session shopper behavior and context
Product catalog indexing with support for products, variants, and availability
Merchandising rules for promoting, boosting, pinning, and tuning products
Commerce analytics, attribution, and reporting for search and recommendations
Commerce API, Headless, and Atomic implementation options

Use cases

Improve product discovery on B2C ecommerce storefronts
Help B2B buyers search complex catalogs and replacement parts
Personalize recommendations using clicks, views, carts, and purchases
Create category and campaign pages with ranked product listings
Manage customer-specific pricing, entitlements, and localized catalogs

Pros

Cons

Latest updates

2026-09-15 Index ServiceNow knowledge base attachments
ServiceNow sources can now index attachments associated with knowledge base articles.
2026-09-02 A faster way to start building search interfaces
The new npm create @coveo/ui command-line tool lets you quickly create Coveo-powered search and commerce interfaces from our official samples.
2026-08-25 Conversation Inspector
A tool for evaluating the answers generated by a Coveo Search Agent in a conversational search experience.
2026-08-24 Enhanced single sign-on panel
The single sign-on (SSO) configuration interface has been revamped for setting up and managing SSO.
2026-08-12 Track entitlement usage by search hub, API, and project
The License & Usage page now lets you explore detailed usage history for your Generative queries per month (GQPM) and Passage queries per month (PQPM) entitlements.

Capabilities

Reports — “Usage and behavioral analytics data to clarify user intent” source
Connects your tools — “100+ content sources – connected seamlessly” source

Get it

Documentation

Security

SOC 2 — “Compliance SOC 2” source
ISO 27001 — “ISO-IEC 27001 2022” source

Pricing

Prices checked: 2026-09-25

Official website