companies

Unbabel

Piattaforma di traduzione basata sull’IA e sul lavoro umano per l’assistenza clienti e i contenuti, ora operativa come parte di TransPerfect dopo essere stata acquisita nel 2025.

In inglese

Unbabel was founded in Lisbon in 2013 by Vasco Pedro, João Graça, and co-founders, and built its reputation on a human-in-the-loop model that paired machine translation with a global network of freelance editors to translate customer support tickets, chat, and email for companies including Uber, Booking.com, and Microsoft. In November 2024, Unbabel launched Widn.AI, a standalone product built on its in-house Tower large language model, aimed at LLM-only translation for use cases that previously required the human-editing layer, while keeping Unbabel's COMETKiwi quality-estimation scoring underneath to flag weak output. TransPerfect acquired Unbabel in August 2025, and the majority of the team, including several founders, joined TransPerfect; Unbabel's core Language Operations platform and Widn.AI continue to operate as part of TransPerfect's language-AI division.

Founded

2013

Headquarters

Lisbon, Portugal

Sector

applications